- Beds and Mattresses
- Divan Beds
- Stratford Padded Divan Set with 2 Large and 2 Small Drawers
(based on 1 review)
Reviewed by 1 customer
Displaying review 1
(2 of 2 customers found this review helpful)
Quality product, thoroughly recommended
- Large Rooms
- Medium Rooms
Other than a very minor fault; an unbelievable quality product for a bargain price.
The metal divan drawer handles are an excellent finishing touch not found on a majority of rivals more expensive products.
Service and delivery comments:
Helpful and efficient delivery staff. Well packaged. Polite and helpful customer service staff. Call options on call handling menu's difficult to find what you need though.
The only minor issue was a damaged plastic wheel on one of the base drawer runners. Dunelm have ordered a COMPLETE new bed (divan and mattress) and collection of the faulty bed. Dunelm offers excellent customer service. I would have been happy to fit the replacement drawer runner myself, or Dunelm could have just replaced the faulty divan half. This would be more environmentally sound than collecting the old bed and replacing this with a complete new bed! This would be more cost efficient for Dunelm considering courier charges etc. This is a minor criticism, not a complaint and I'm still extremely happy with the product.
- Product Quality:
- Value for Money: