(based on 2 reviews)
Reviewed by 2 customers
Displaying reviews 1-2
Good product, poor delivery
- Attractive Design
- Good value
- Living Room
Wanted a wooden collage photo frame to fill with pictures for my parents as a Christmas present at a student price, this product ticked all the boxes (when I finally managed to get hold of it)
Service and delivery comments:
As much I was pleased with the end product, getting hold of it was a complete nightmare. Ordered online and took them TEN days to e-mail me saying they didn't actually have the frame I wanted. This left me with only two days before Christmas to get something sorted. I rang Dunelm up and after over five minutes of waiting on the phone, asked for a reservation on the frame I wanted at my local store,as the lady on the phone could not come up with a solution to my problem herself, which I was told over the phone was in stock and that I could pick up that day. However, upon arrival at my local store, was told that they didn't actually have the frame I wanted but could offer me the slightly larger frame and, upon my request, at the same price as the smaller one they had originally promised me. So, turned out alright in the end and to be fair, I was very pleased with the product in the end.
- Product Quality:
- Value for Money:
(14 of 14 customers found this review helpful)
Great photo frame
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Q:Is there a stand on the back or does it need to go up on a wall? Thank you.Asked on 12/18/2013 by Liz from Croydon, London
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A:Hi, thanks for your question. There is not a stand for this to stand freely, but it does have hooks on the back for hanging on a wall. I hope this helps, thanks.Answered on 12/20/2013 by Stephen at Dunelm
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