(based on 1 review)
Reviewed by 1 customer
Displaying review 1
Lovely item but very poor service!
- Large Rooms
Good classic furniture which will last us through the many trends that come and go.
Service and delivery comments:
Received furniture after the date given when ordering on website.
On the delivery day there was a mix up between dunelm and the delivery company, which I had to clear up.
I purchased the two items after being told over the phone I could expect the matching coffee to be in stock in a couple of weeks. BUT. 3 months on and several phone calls and emails, Dunelm have no clue when and I suspect if the coffee table will be coming back in stock. I feel extremely frustrated and have had less than helpful customer service.
Basically there is nothing we can do about it and we will probably have to hunt round to try and find a coffee table which will 'match' the furniture we're stuck with.
- Product Quality:
- Value for Money:
Ask a question
Ask us a question and you'll get answers from product experts and Dunelm customers.
We aim to respond within 2 working days, but if you'd like a faster answer give our Customer Service team a call on 0845 1 65 65 65.