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Dunelm
Contacting us is easy...
For general enquiries about our Website or an order that you have already placed with us on-line you can get in touch using one of the following options:
 
By Email:

You can email our Customer Care Team at dunelmdirect@dunelm-mill.co.uk We aim to respond to your email within 24 hours of receipt.

By Telephone:

Our Customer Order Hotline number is 0845 1 65 65 65 which is available between 8.00am to 6.00pm from Monday - Wednesday, 8.00am to 8.00pm on Thursday and Friday,  8.00am to 6.00pm on Saturday and 10.30am to 5.00pm on Sunday. This is a local rate call.

By Post:
Dunelm Direct
Green Street
Radcliffe
Manchester
M26 3ED
The dedicated members of our Customer Care Team will be more than happy to assist you with your enquiry.


For any other enquiry about Dunelm or any of our stores please contact us through one of the methods below:

By Email: dunelmdirect@dunelm-mill.co.uk

By Telephone: Call our Customer Care Team on 0845 1 65 65 65. Hours as above.

Complaints Procedure

If you are not satisfied with the level of service that you receive in a Dunelm Store or on-line please contact us as we value all customer feedback:

By Email
You can email us at CustomerService@dunelm-mill.co.uk We aim to respond to all complaints within 5 working days.

By Telephone
Our telephone number is 0116 264 4400 (main switchboard) and our Customer Service Team is available Monday - Friday, 9am - 5.30pm

By Post
Customer Service, Dunelm Soft Furnishings Plc, Fosse Way, Syston, Leicestershire, LE7 1NF

By Fax
Our fax number is 0116 264 4475

  Information and Public Relations:

Consumer Press Enquiries & Charity Requests
Contact:
Laura Grant, Louise Barltrop
Email: dunelmproffice@dunelm-mill.co.uk

 

   

For Corporate Information & Trading Enquiries
(potential new suppliers only)

Contact: Lisa Allen
Email: corporate@dunelm-mill.co.uk)

     
   

Financial Enquiries - The Hogarth Partnership
Tel: 0207 357 9477
Contact: John Olsen
Email: jolsen@hogarthpr.co.uk

   

Contact: James Longfield
Email: jlongfield@hogarthpr.co.uk )

 

   

Recruitment Enquiries
Contact: Wayne Hall
Email:
hr@dunelm-mill.co.uk
Please view our Careers Section for our latest vacancies

 

  Our Registered Office:

Dunelm Soft Furnishings Plc
Fosse Way, Syston
Leicestershire
LE7 1NF

    Company registration number: 2129238
VAT no: GB818284021

If you have any questions or comments about this web site, please use the enquiry form below to send us a message.
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email address:

your message:
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