We hope you love this product, but if you decide it's not right for you can return it for FREE:
If you live near one of our stores and can easily carry your item, this is the fastest way to return or exchange a product. Locate your nearest store here.
For products that weigh less than 10kg and are smaller than 50x30x30cm, you can return your item at thousands of collection points around the country. Complete the returns form provided with your delivery and enclose with your parcel. Locate your local collect+ point here. If your parcel weighs more than 10kg and is larger than 50cm x 30cm x 30cm, please contact us to arrange a return.
Exceptions apply, see our full returns policy here.
Fabric samples will arrive within 5 working days.
We are unable to accept returned fabric swatches.
Made to order furniture
Your custom made seating will be delivered within 8 weeks.
As these items are created to your personal specification they can''t be returned unless faulty or not made to your requirements.
For full details on returns, delivery and what to expect once you've placed your furniture order click here.